Terms & Conditions:
 
 

Any services provided by and on Vinayaka Air Travel Agency (and/or its subsidiary companies) are subject to the following Terms and Conditions (henceforth T&C). If you use this website it is deemed that you agree to all the terms and conditions that follow. There may be additional terms for particular features provided.

On www.vinayakaair.co.in  you can find valuable traveler information, search for and find travel and travel related products and services as displayed and book and buy online or offline from www.vinayakaair.co.in . Our aim is to enable you to book and buy travel products and services conveniently through us. It is our endeavor that your travel experience is a fulfilling one.
We upload the web-pages several months in advance. Naturally, the web-pages describes the then available services as accurately as possible. However, factors and circumstances beyond our control like traffic problems, weather conditions, fairs, festivals, sport events, political/religious gatherings, strikes, change of management/closure of hotels/restaurants, over booking of hotels/flights, cancellation/ re-routing of flights or railway, closure of / restricted entry at a place of sightseeing may result in changes in the services / itineraries. We therefore, reserve the absolute right to alter, amend, change or modify the Tour Package, Itineraries, Tour Schedule, the Travel Plan and sightseeing. Where we may know of these sufficiently in advance we would notify you, otherwise our Tour Managers or local representative/s would inform you of the changes on the spot.
In case the alternate arrangements made are materially superior as compared to the ones described in the website, we may charge extra for the same anytime. 
The services to which the Client is entitled to are described in the Website and/or the price grid or the concerned Invoice as the case may be. Please note that neither our staff members nor you are authorized to promise any service or facility over and above the mentioned ones and agree upon at the point of sale.

The final delivery of the product / service lies with the end service provider (i.e. Airline, Hotel, Cruise Line etc.) and www.vinayakaair.co.in and its parent company (see definitions below) disclaims all responsibility.

Definitions:


www.vinayakaair.co.in :

Or, the portal/site you are on

Vinayaka Air Travel Agency:

The company and/or its subsidiaries

Legal Entity:

A company / firm / individual/ person

Product / Service:

A travel related product or service developed and sold by legal entities in the travel business and includes all travel related service rendered / to be rendered by a Licensee. E.g. Airline A ticket, hotel rooms, tour packages, cruises, cars etc.

User:

Any person who accesses the website for any purpose including but not limited to transactions/ information / browsing

Transaction:

Booking and/or buying a product whether on-line or off-line

1) Right to Review and Amend:

Vinayaka Air Travel Agency has the right to review these terms and conditions anytime and modify and/or change and/or update the same.



2) Duration:

These terms and conditions, as amended from time to time, will apply for the duration (and thereafter) for which you may or may not be associated.

Vinayaka Air Travel Agency reserves the right to disallow you to transact on site if and when it has reason to believe that the information provided by you is incorrect, inaccurate or incomplete.

We respect the need for securing the information you provide and all such information is protected and used by us as per our PRIVACY POLICY. This privacy policy binds only Vinayaka Air Travel Agency, its affiliates, employees and any third parties that Vinayaka Air Travel Agency deals with to provide any or all of the services rendered. Therefore you are advised to review and satisfy yourself as to the privacy policy of any associates where your personal information is requested.


Any transaction (as defined above) or use or activity from your account and usage, giving rise to any liability, monetary or legal or otherwise, is your responsibility. Where you have reasons to suspect that there may have been unauthorized use of your account or any breach of security you must immediately inform Vinayaka Air Travel Agency. Vinayaka Air Travel Agency will not be responsible, under any circumstances whatsoever, for any losses another, with or without your consent or knowledge or by yourself, incurs that due to any misuse done by you.

Also if any losses are incurred by Vinayaka Air Travel Agency or any other person due to misuse of your account/usage by another it will be your responsibility and at your cost.


3) Legal Capacity:

To transact you must have the legal capacity to enter into this agreement (i.e. You are above 18 years of age and are of sound mind. Vinayaka Air Travel Agency does provide services that may well be availed by children/minors. If you allow children to use your account and/or our services it will be your responsibility to monitor their use and liability will be yours in the event that there is breach of this T&C.



4) Proprietary Rights of Vinayaka Air Travel Agency and Restrictions on Use:

Vinayaka Air Travel Agency is the owner of all " subject matter " that are on the website in which intellectual property rights subsists.

The portal and its logo are registered trademarks.

Your use of the subject matter is restricted. You may not copy, reproduce, distribute, republish, down load, display or post (electronically or otherwise), transmit, record, reproduce without the prior written consent of the owner.


5) Manner of Use:

You may not use this site to transmit in anyway -

  • That may be obscene, illegal, defamatory, abusive, vulgar or otherwise objectionable or
  • That may bring disrepute to the site and harm its business and or credibility and goodwill.
  • That infringes a third party's intellectual property rights or contractual rights
  • That may hinder the services on the site in anyway.

You are responsible for any contents that you transmit on or through the Vinayaka Air Travel Agency. You agree not to use these services to harass, harm, abuse, defame, and threaten any other person or body. You will not conduct yourself in a manner that may violate the privacy of any person/s or initiates / promotes or endorses any kind of criminal conduct. You agree to abide by all the laws and regulations that may apply to online conduct. You agree not to use any vulgar, obscene or other offending contents when using these services.


6) Links:

There are links to other websites on this site and these other sites are outside the control of Vinayaka Air Travel Agency. You agree that Vinayaka Air Travel Agency will not incur any liability for any loss or damage that you may incur due to using any service on that link or any transaction entered into on that other site. The fact that Vinayaka Air Travel Agency has agreed to have that link on its site does not imply any assurances or guarantees as to the quality and nature of goods and services being provided by that other site.


7) Indemnity:

You agree to indemnify and hold Vinayaka Air Travel Agency and its subsidiaries, affiliates, officers, agents, and employees, harmless from any claim or demand, litigation costs, made by any third party due to or arising out of the Content you submit, post to or transmit through the Service, your use of the Service, your connection to the message board and communication areas or your violation of the T&C, or your violation of any rights of any other party.


8) Liabilities:

The Company shall not be responsible and / or liable for any damages caused to the Client due to reasons beyond the control of the Company (Force Majeure / Vis Majeure). 
The Company shall, in no circumstances whatsoever be liable to the Client in case of:

  • Any loss of life, limb or property, sickness, delay, discomfort, additional expenses incurred by the Client, consequential loss and/or damage or any kind suffered by client howsoever caused arising out of any act, omission, default of any Independent Contractor or by any servant or agent employed by the Independent Contractor or third person who may be engaged or concerned in the provision of accommodation, meals, transportation, entertainment, refreshment or any other service comprising the tour package.
  • Failure on the part of airline to accommodate passengers despite having confirmed tickets or cancellation or change of route or delay of flights.

In any case, no liability on the part of the Company arising in any way out of this contract in respect of any tour, holiday, excursion facility shall exceed the total amount paid for the tour holiday, and shall in no case include any consequential loss or additional expense whatsoever.
The immunities provided under this contract to the Company shall be available to the Company’s Managers, including Tour Managers, Employees, Servants and Agents but not to the Independent Contractors selected by the Company.


9) Refunds:

If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to the Client. However, it may at its sole discretion the Company give the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.

Refunds (if any) would be paid by the Company directly to you. It would take at least 45 days to process the refund (if due). In case of refund of foreign currency component, the said refund shall be made in Indian Rupees only at the prevailing buying rate on the date of refund as per existing Rules and regulations. It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.



10) Cancellation:

The sole discretion of Cancellation policy and its terms lies with the Company. The decision of which shall be final and binding. The user further agrees to understand and accept that cancellation can happen due to any reason – natural calamities, traffic problems, fairs, festivals, sport events, political/religious gatherings, strikes, change of management/closure of hotels/restaurants, over booking of hotels/flights, cancellation/ re-routing of flights or railway, closure of / restricted entry at a place of sightseeing, unforeseen circumstances/events and/or any reason not mentioned herein.

11) Termination:

Vinayaka Air Travel Agency has the right to disallow you from booking and/ or buying any products online and/or offline; it may terminate or stall your usage of the website or use of its service at its sole discretion.

  1. It may remove and discard any content within the Service, for any reason, including, without limitation, for lack of use, without notice.
  2. Any actions on your behalf that violates or is inconsistent with the letter or spirit of the T&C will also make your account liable to be terminated. However you will be bound to clear all demands, if any, outstanding in your account.
  3. Vinayaka Air Travel Agency may also, in its sole discretion and at any time, without notice, discontinue providing the service or any part thereof.
  4. You agree that in the event that Vinayaka Air Travel Agency exercises its discretion under the provisions of T&C to terminate your account or any service provided by it such termination is effective, without incurring any liability and without any obligation on the part of Vinayaka Air Travel Agency to give prior notice.
  5. The effect of the termination can be immediate deletion of your account, website usage and denial of access. Further all other data and files related to your account may also be deleted
 
 
 
     
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